Listen to what your employees are saying...

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The reasons for organizations to listen to employees and/or employees want them to be heard by the organization are as follows... Why should Organization listen to Employees? 1.More often than not, i have seen organizations work on a "Herd Mentality". (Not too far off from "Nerd" mentality). 2.This is perhaps generated because of the notion of infallibility of the organization/function ( Introducing you to Organizational Myopia) ..... 3. ...or because a particular department/function head is acting mostly in his own interest rather than the organizational context (I-am-the-Boss-out-here syndrome). The typical response to such syndrome is you-are-right-boss syndrome. 4.Yet many times it is simply because of lack of transparency (Information dissemination on a need-to-know basis constraints). 5. Sometimes organizations are too comfortable being "process oriented" and are not willing to relook at the systems for a alternate way of doing the same/ better thing. What Employees want the organization to hear? 6. Treat us as an "intelligent partner" than a "senseless worker/follower". ( A corollary to Point 1). 7. Shall we work towards Organization betterment or do u want a ego masseur (Corollary to Point 3) 8. Admit the drawbacks in the portfolio and cut losses rather than bleed thru Organizational Myopia ( Corollary to Point 2) 9. A process is what we make out of it. It is certainly not a time consuming constraint (Corollary to point 5) 10. Its ok to tell me i am bad. Just tell me whos better for me to learn. In short be transparent or let me know the rules and perspectives of judging me and my performance. (Corollary to Point 4) How or what forums is it where you can hear what the employees say? Online Blog within the company ( no identity) Feedback wall ( any one can come and write his thoughts about what the organization is doing well, what it is not, how to do it better and other greivances) Open mails from the department heads on subjects that concern their people and othe Organizations Open lunch spaces where any body can approach any one and have a chat on things that he/she wants cleared An HR person in every team, who can read issues concerning employees and pro actively engage them in dialogue. A clear Objective stated for employee and organization and having metrics covering the same.